Shipping

If you want to connect people, shipping can't get in the way! So One Thing ships its products for free all around the world on orders $20+ (that's free shipping on almost everything in store!). That means you can gift a locket to anyone in the world and not worry about shipping costs!

Returns

One Thing wants you to wear and spread messages of empowerment and connection inside lockets you love. This means our products have to last and have a lasting impression! So, One Thing uses high quality materials, including non-allergenic brass and Swarovski crystals. Nothing is plated which means if your jewelry changes colour, you can clean it and the colour comes back! If you are unhappy with your purchase for whatever reason, you can return it within 14 days of receiving it. We will be happy to replace it for you or give you a full refund. Contact us to start a return.